EST3045 Hair Removal – Client Services

Advanced · 1 credit · HRH - Health, Recreation, and Human Services

Description: Students conduct a consultation with a client during which they analyze the client’s needs and recommend and perform the appropriate services.
Prerequisite: EST3040: Hair Removal
Parameters: Access to a professional esthetics facility or laboratory and/or esthetic equipment.

Outcomes The student will:

1 establish a rapport with a client by using communication skills suited to a professional esthetician
- 1.1 follow salon or shop policy for assisting clients
- 1.2 perform a client consultation according to requested service(s)
- 1.3 recommend appropriate services and technology-based treatments
- 1.4 advise the client of the cost of each service
- 1.5 obtain the client’s consent before performing services
2 perform the steps involved in the agreed service in a timely manner
- 2.1 assemble all necessary equipment, materials and implements
- 2.2 prepare the work area for service(s)
- 2.3 drape the client as appropriate for service(s)
- 2.4 perform services; e.g., shaving, tweezing, hot and cold wax application, sugaring
3 establish and/or maintain records of service performed
- 3.1 establish or check database (e.g., record card) for each client
- 3.2 update the database after completing each service
4 protect health and safety of clients
- 4.1 maintain a clean, sanitary and safe work area
- 4.2 apply universal precautions related to:
  - 4.2.1 personal protective equipment (PPE); e.g., gloves, masks
  - 4.2.2 hand-washing techniques
  - 4.2.3 infectious diseases
  - 4.2.4 blood-borne pathogens; e.g., minor cuts, blood spills
  - 4.2.5 bacteria, viruses, fungi and parasites
  - 4.2.6 safety and first-aid applications; e.g., back safety, cuts, slip and trip hazards
- 4.3 use all materials and products appropriately
- 4.4 clean, sanitize and return implements and materials to storage areas after use
- 4.5 dispose of waste materials in an environmentally safe manner
5 demonstrate basic competencies
- 5.1 demonstrate fundamental skills to:
  - 5.1.1 communicate
  - 5.1.2 manage information
  - 5.1.3 use numbers
  - 5.1.4 think and solve problems
- 5.2 demonstrate personal management skills to:
  - 5.2.1 demonstrate positive attitudes and behaviours
  - 5.2.2 be responsible
  - 5.2.3 be adaptable
  - 5.2.4 learn continuously
  - 5.2.5 work safely
- 5.3 demonstrate teamwork skills to:
  - 5.3.1 work with others
  - 5.3.2 participate in projects and tasks
6 create a transitional strategy to accommodate personal changes and build personal values
- 6.1 identify short-term and long-term goals
- 6.2 identify steps to achieve goals