EST2035 Facials – Client Services
Intermediate · 1 credit · HRH - Health, Recreation, and Human Services
- Description
- Students conduct a consultation with a client during which they analyze the client’s needs and recommend and perform the appropriate services.
- Prerequisite
- EST2030: Facials
- Parameters
- Access to a professional esthetics facility or laboratory and/or esthetic equipment.
Outcomes The student will:
1 establish a rapport with a client by using communication skills suited to a professional cosmetologist
1.1 follow salon or shop policy for assisting clients
1.2 perform a client consultation according to the requested service(s)
1.3 recommend appropriate services and technology-based treatments
1.4 advise the client of the cost of each service
1.5 obtain the client’s consent before performing service(s)
2 perform the steps involved in the agreed service in a timely manner
2.1 assemble all necessary equipment, materials and implements
2.2 prepare the work area for service(s)
2.3 drape the client as appropriate for service(s)
2.4 perform services, including:
2.4.1 surface and deep cleansing
2.4.2 massage manipulations
2.4.3 applying a mask, if required
2.4.4 toning
2.4.5 moisturizing
2.4.6 protecting various facial areas; e.g., sunscreen, night cream products
2.4.7 using technology, if available
3 establish and/or maintain records of service performed
3.1 establish or check database (e.g., record card) for each client
3.2 update the database after completing each service
4 protect the health and safety of clients
4.1 maintain a clean, sanitary and safe work area
4.2 apply universal precautions related to:
4.2.1 personal protective equipment (PPE); e.g., gloves, masks
4.2.2 hand-washing techniques
4.2.3 infectious diseases
4.2.4 blood-borne pathogens; e.g., minor cuts, blood spills
4.2.5 bacteria, viruses, fungi and parasites
4.2.6 safety and first-aid applications; e.g., eye protection, back safety, cuts, slip and trip hazards
4.3 use all materials and products appropriately, ensuring that he or she:
4.3.1 protects the client while performing a service(s)
4.3.2 identifies and safely operates professional esthetic equipment to protect himself/herself, clients and others; e.g., steamer, magnifying loop
4.3.3 demonstrates appropriate safety measures during the use and maintenance of all electrical equipment
4.4 clean, sanitize and return implements and materials to proper storage area after use
4.5 dispose of waste materials in an environmentally safe manner
5 demonstrate basic competencies
5.1 demonstrate fundamental skills to:
5.1.1 communicate
5.1.2 manage information
5.1.3 use numbers
5.1.4 think and solve problems
5.2 demonstrate personal management skills to:
5.2.1 demonstrate positive attitudes and behaviours
5.2.2 be responsible
5.2.3 be adaptable
5.2.4 learn continuously
5.2.5 work safely
5.3 demonstrate teamwork skills to:
5.3.1 work with others
5.3.2 participate in projects and tasks
6 identify possible life roles related to the skills and content of this cluster
6.1 recognize and then analyze the opportunities and barriers in the immediate environment
6.2 identify potential resources to minimize barriers and maximize opportunities
Program of Studies 2010. Source document, © Alberta Education.