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INF2090 Correspondence

Intermediate · 1 credit · BIT - Business, Admin, Finance and IT

Description
Students enhance their skills in document production as they prepare various forms of correspondence in publishable form, using word processing and e-mail software.
Prerequisite
None
Parameters
Access to appropriate computer equipment, storage medium, software, the Internet and support materials.
Supporting courses
INF1030: Word Processing 1 MAM1030: Communication Strategies 1 INF2020: Keyboarding

Outcomes The student will:

  • 1 demonstrate efficient word processing skills to produce publishable documents for the purpose of correspondence

    • 1.1 enter text from formatted copy in which text is:

      • 1.1.1 unedited

      • 1.1.2 draft

      • 1.1.3 final copy

    • 1.2 plan layout and enter text from unformatted copy in which text is:

      • 1.2.1 unedited

      • 1.2.2 draft

      • 1.2.3 final copy

  • 2 create error-free, well-formatted correspondence

    • 2.1 determine the intent and audience of the correspondence

    • 2.2 determine the method of delivery of the correspondence; e.g., mail, e-mail, fax, Web posting

    • 2.3 demonstrate skill in producing and editing a properly formatted letter and memorandum, using the following features:

      • 2.3.1 templates, macros and/or autotext

      • 2.3.2 letter parts; e.g., date, inside/return addresses, salutations, complimentary closing, name/title, references

      • 2.3.3 letter styles

      • 2.3.4 punctuation styles

      • 2.3.5 placement

      • 2.3.6 letterhead

      • 2.3.7 mailing notations

      • 2.3.8 address; e.g., labels, envelopes

      • 2.3.9 second page headings

      • 2.3.10 displaying paragraphs; e.g., enumerations

      • 2.3.11 using form letters and mail merge

      • 2.3.12 printing and saving documents using alternative formats

  • 3 identify and demonstrate formatting and etiquette for different forms of correspondence; e.g., e-mail, text messages

  • 4 apply consistent and appropriate work station routines

    • 4.1 demonstrate good health and safety; e.g., posture, positioning of hardware and furniture

    • 4.2 employ practices that provide security for hardware, software, supplies and personal work

  • 5 demonstrate basic competencies

    • 5.1 demonstrate fundamental skills to:

      • 5.1.1 communicate

      • 5.1.2 manage information

      • 5.1.3 use numbers

      • 5.1.4 think and solve problems

    • 5.2 demonstrate personal management skills to:

      • 5.2.1 demonstrate positive attitudes and behaviours

      • 5.2.2 be responsible

      • 5.2.3 be adaptable

      • 5.2.4 learn continuously

      • 5.2.5 work safely

    • 5.3 demonstrate teamwork skills to:

      • 5.3.1 work with others

      • 5.3.2 participate in projects and tasks

  • 6 identify possible life roles related to the skills and content of this cluster

    • 6.1 recognize and then analyze the opportunities and barriers in the immediate environment

    • 6.2 identify potential resources to minimize barriers and maximize opportunities

Program of Studies 2009. Source document, © Alberta Education.